{"id":1191,"date":"2026-04-27T18:10:44","date_gmt":"2026-04-27T16:10:44","guid":{"rendered":"https:\/\/neocity.com.pl\/polityka-prywatnosci\/"},"modified":"2026-06-25T13:45:51","modified_gmt":"2026-06-25T11:45:51","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/neocity.com.pl\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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1. General Information<\/h2>\n
    \n
  1. The data controller of the personal data collected through the website www.neocity.com.pl is: Neocity Polska Sp. z o.o., with its registered office in Warsaw, ul. Grzybowska 3, 00-132 Warsaw, entered into the Register of Entrepreneurs of the National Court Register (KRS), tel: 22 486 36 80, e-mail: office@neocity.com.pl (hereinafter referred to as the “Controller”).<\/li>\n
  2. The Controller treats the protection of personal data with the utmost care. Data is processed in accordance with the law, in particular with Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Personal Data Protection Act.<\/li>\n<\/ol>\n

    2. Purposes, Legal Bases, and Period of Data Processing<\/h2>\n

    Your personal data may be processed for the following purposes:<\/p>\n

      \n
    • \n\t\tHandling inquiries and contact forms (including housing offer inquiries)<\/b><\/p>\n
        \n
      • Legal basis:<\/b> Art. 6(1)(f) GDPR (legitimate interest of the Controller \u2013 communication with website users and potential clients).<\/li>\n
      • Retention period:<\/b> For the period necessary to handle the inquiry or until an objection is lodged.<\/li>\n<\/ul>\n<\/li>\n
      • \n\t\tTaking steps prior to entering into a contract (e.g., apartment reservation)<\/b><\/p>\n
          \n
        • Legal basis:<\/b> Art. 6(1)(b) GDPR (necessity for taking steps at the request of the data subject prior to entering into a contract).<\/li>\n
        • Retention period:<\/b> For the period necessary to conclude the contract or until the transaction is abandoned.<\/li>\n<\/ul>\n<\/li>\n
        • \n\t\tDirect marketing (e.g., sending information about new residential developments)<\/b><\/p>\n
            \n
          • Legal basis:<\/b> Art. 6(1)(f) GDPR (legitimate interest \u2013 promotion of own products and services) in conjunction with the Act on Providing Services by Electronic Means (consent for the specific communication channel, e.g., email\/telephone, is required).<\/li>\n
          • Retention period:<\/b> Until consent for marketing communication is withdrawn or an objection is lodged.<\/li>\n<\/ul>\n<\/li>\n
          • \n\t\tWebsite traffic analytics and statistics<\/b><\/p>\n
              \n
            • Legal basis:<\/b> Art. 6(1)(f) GDPR (legitimate interest \u2013 optimization of website performance).<\/li>\n
            • Retention period:<\/b> In accordance with the lifespan of cookies (details in Section 6).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

              3. Data Recipients<\/h2>\n

              Your personal data may be transferred to third parties only when it is necessary to achieve the purposes of the website. The recipients may include:<\/p>\n

                \n
              • IT service, hosting, and CRM system providers<\/b> managing the customer database.<\/li>\n
              • Marketing agencies<\/b> (with regard to advertising activities, provided that consent has been given).<\/li>\n
              • Apartment sales offices<\/b> cooperating with the Controller.<\/li>\n<\/ul>\n

                4. Rights of the Data Subjects<\/h2>\n

                In connection with the processing of your personal data, you have the following rights:<\/p>\n

                  \n
                1. The right to access your data<\/b> and receive a copy thereof.<\/li>\n
                2. The right to rectification<\/b> (correction) of your data.<\/li>\n
                3. The right to erasure<\/b> (“the right to be forgotten”).<\/li>\n
                4. The right to restriction of processing<\/b>.<\/li>\n
                5. The right to data portability<\/b>.<\/li>\n
                6. The right to object<\/b> to data processing based on a legitimate interest.<\/li>\n
                7. The right to withdraw consent at any time<\/b> (without affecting the lawfulness of processing based on consent before its withdrawal).<\/li>\n<\/ol>\n

                  To exercise your rights, please contact us at: office@neocity.com.pl. You also have the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO) if you consider that the processing of your data violates the GDPR.<\/p>\n

                  5. Voluntariness of Providing Data<\/h2>\n

                  Providing personal data (e.g., in the contact form) is voluntary; however, in many cases, it is necessary for us to respond to your inquiry, present a pricing offer for an apartment, or make a property reservation.<\/p>\n

                  6. Cookies Policy<\/h2>\n
                    \n
                  1. The website www.neocity.com.pl uses cookies. Cookies are small text files stored on your terminal device.<\/li>\n
                  2. The website uses two main types of cookies:\n
                      \n
                    • Strictly Necessary Cookies:<\/b> Essential for the proper functioning of the website.<\/li>\n
                    • Analytical\/Marketing Cookies:<\/b> Used to analyze website traffic and tailor advertisements to user preferences (e.g., Google Analytics
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